Common Questions
Everything you need to know before placing your order.
Are custom items returnable?
Because our items are custom-made, all sales are final. If there is an issue with your order, please contact us and we’ll do our best to help.
How long does shipping take?
All orders ship within 5 business days. Shipping details and delivery timing may vary based on your location.
What kind of photo should I upload?
For the best results, please upload a clear, high-quality photo. Bright, sharp images usually work best for custom items.
What products can I order?
We offer custom photo magnets, buttons, and key chains made from your photos for meaningful gifts and keepsakes.
Can I place my order online?
Yes. Customers should be able to order directly on the website and upload photos for custom items during the ordering process.
How can I contact you?
You can reach Cain Co. Creations by email at thecainco376@gmail.com or by phone at 859-582-5263.